You have three options available to you. 1. Request a temporary DUO passcode at https://login.wisc.edu/duo-recovery. Your temporary passcode expires after 12 hours. 2. Plan ahead and generate backup codes for future use. (Be sure to store the backup passcodes in a secure location! Backup passcodes are one time use only and will expire after four months.) 3. Obtain a temporary DUO passcode by calling the DoIT Help Desk at 608-264-HELP (4357). You will be asked some security questions to verify your identity.
If you have any questions or for more information, please check out the Duo Multi-Factor Authentication (MFA)web page.